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Support
All our systems come backed by our comprehensive 24x7 support package.

Depending on the urgency of your query you can email (low-priority) or ring (high-priority) us...
  • email us and we will endeavour to resolve your issue within 24 hours.
  • ring us and we will first try to resolve the problem using a remote login to your system within 8 hours or immediately if your system is down. If that fails we will immediately go to your site armed with whatever we deem necessary to get you up and running in the shortest time possible.
We also carry out various preventative maintenance procedures and health checks on your system each month to ensure there are no avoidable nasty surprises about to surface.


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e: clyde@entityretail.comt: 00353 (0)86 81226040
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Entity Software - Skills - Software Developement and Consultancy
Microsoft
.Net
Technologies
Microsoft .Net Technologies
Software Design
and Development
Software Design and Development
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Web and Mobile Solutions
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